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ITS is proud to provide our Sentinel ServiceThe Sentinel Service is a comprehensive fully integrated managed services software/service solution that is easy to use, and feature rich. The Sentinel allows us to deliver proactive services to our customers, and to efficiently manage their internal service delivery.
The Sentinel Service Provides:
Central Dashboard Design
Web based
Admin, tech, and client views
Quick drill-down to critical information and details
Customizable alerting per site
Detailed Site Level Inventory
Automatic collection and update
Detailed hardware, software, and patch information
Multiple views (device-centric or site level)
Allows for accurate parts, skill set dispatch
Reports for planning and problem diagnostics
Security Monitoring
Firewall Monitoring and Alerting
IDS - Intrusion detection Monitoring and Alerting
Windows Security Auditing
Windows Patch/Hot fix and Windows OS Auditing Monitoring and Alerting
Antivirus Monitoring and Alerting
Backup Monitoring and Alerting
Security Dashboard
Security Reports
Software tracking for your business requirements and licensing
Flags account lock-outs
Remote Management and Communication
Secure encrypted data transmission (SSL)
Very low bandwidth requirements
Launch VPN service from within client site for ultra secure remote management
Customizable Windows services restart
Graphical Performance Reporting
Customizable service level threshold lines for easy performance management and specific customer SLAs
Scheduled executive reporting
Analysis data for capacity management and upgrade planning
Advanced Monitoring
Auto-discovery
Monitors using WMI, SNMP and ICMP
Network services monitoring and alerting (POP3, HTTP, HTTPS, FTP, Telnet, SMTP, DNS, NNTP, IMAP, LDAP, custom TCP ports)
Devices and network services monitored on any system: UNIX, Linux, Solaris, Windows, and others
Custom MIB monitoring
Customizable log and event id scanning
Syslog Monitoring and Alerting
Windows events error reports
Product Monitoring Templates
Quick, easy deployment of service groups, device monitoring, and alert rules
Includes best practices templates for Small Business Server, MS Exchange, Cisco routers, and much more
Customizable for any device or application
Service Grouping
Aggregate all devices and services for any critical business function
Receive alerts for any technology or business function across your entire customer base
Automatic Alert Dispatch
Alert Grouping
Customizable alert thresholds
Configurable to alert by e-mail and/or pager
Auto trouble ticket generation for critical alerts
Integrated Trouble Ticket System
Trouble ticket system for problem logging, tech dispatch, and resolution information
Microsoft CRM integration
Optional client access
![img]](http://www.itsdynamics.com/media.php?mid=92) Contact us today and let the Sentinel watch over your business.Last Updated: 2005-12-13
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